Shipping policy

Shipping Policy

Last updated: September 23, 2026

At Theme Shark, every shirt is pressed, inspected, and packed by us before heading your way. Because we're a small independent brand and many of our products are prepared to order, please review our processing and shipping times below.

Order Processing

Please allow 7–10 business days for your order to be processed before shipment.

Processing time is separate from shipping time and includes sourcing materials when necessary, preparing and pressing your shirt, quality checking your order, and packing it for shipment.

Some orders may ship much sooner. If we already have everything needed to make your order, we'll get it ready and on its way as quickly as possible.

Business days do not include weekends or holidays.

During new releases, sales, holidays, or periods of higher-than-normal order volume, processing may take a little longer. If we expect a significant delay beyond our normal processing window, we'll do our best to keep you informed.

Shipping

Shipping options, estimated delivery times, and costs will be displayed at checkout based on your order and destination.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information when tracking is available.

Please keep in mind that carrier delivery estimates begin after your order has been processed and shipped.

For example, selecting a 2-day shipping option does not mean your order will arrive two days after it is placed. The shipping estimate begins once your order has completed our processing period and has been handed over to the carrier.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Any free-shipping promotions, discounted shipping offers, or other shipping promotions will be subject to the terms displayed with that promotion.

Tracking Your Order

Once your order ships, we'll send tracking information to the email address provided with your order.

Tracking information may take some time to update after your package has been accepted by the carrier.

If you haven't received tracking information or have a question about your shipment, contact us at contact@themeshark.net.

Shipping Delays

Once an order has been handed over to the shipping carrier, delivery times are outside of Theme Shark's direct control.

Weather, holidays, carrier disruptions, high shipping volumes, and other circumstances may occasionally cause delays.

We'll always do our best to help if there's an issue with your shipment, but estimated delivery dates provided by shipping carriers are estimates and are not guaranteed by Theme Shark.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, contact us immediately at contact@themeshark.net. We'll do our best to update the address if your order has not yet shipped, but we cannot guarantee that changes can be made once processing has begun.

If an order is returned to Theme Shark because of an incorrect or incomplete address provided at checkout, the customer may be responsible for any additional shipping costs required to resend the package.

Lost, Missing or Damaged Packages

If your tracking information shows unusual delays, your package appears to be lost, or your order arrives damaged, please contact us at contact@themeshark.net with your order number and details about the issue.

For damaged shipments, please include photos of the package and damaged item when possible.

We'll review the situation and work with you and the shipping carrier, when applicable, to determine the appropriate next steps.

If Theme Shark made an error with your order, we'll make it right.

International Shipping

If international shipping is available to your location, shipping options and costs will be displayed at checkout.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility and are not included in Theme Shark's product or shipping prices.

International delivery times may also vary due to customs processing and other circumstances outside our control.